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Section Navigation

  • General
    • How do I get support?
    • What is the expected delivery time?
    • Where can you ship to?
    • How much do the new electrodes cost and how long is the delivery time?
  • Software
    • Does the DSI-Streamer output raw or filtered data?
    • What operating systems does DSI-Streamer work on?
    • What types of output formats does the DSI-Streamer support?
    • Do these devices support real-time data streaming?
    • Do you have a low level API or SDK?
  • Hardware
    • Are your dry electrodes active?
    • How many times can the electrodes be used before they should be replaced?
    • What is the battery life of the devices?
    • How do I clean the devices?
  • Integrations
    • Do the DSI devices work with Eye-Tracking or other hardware systems?
    • Do the DSI devices work with popular Stimulus Presentation Software?
    • Can data be imported into MATLAB?
  • Triggers and Timing
    • What type of external triggers are supported?
  • Warranty
    • What is offered in terms of warranty and support?
    • What is the maximum warranty duration available?
    • What is covered under the warranty?
    • Are replacement electrodes covered under warranty?
  • Frequently Asked Questions
  • Warranty FAQ

Warranty FAQ#

Questions about warranty coverage and support packages.

Questions#

  • What is offered in terms of warranty and support?
  • What is the maximum warranty duration available?
  • What is covered under the warranty?
  • Are replacement electrodes covered under warranty?

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What type of external triggers are supported?

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What is offered in terms of warranty and support?

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